Do you give free estimates?
We try to give you an accurate estimate over the phone, or you can be guided by our price list. However because every property is different in size and condition it is impossible to give a fixed price without seeing the property.
We do give you a free written estimate before the commencement of all work.
This can be carried out prior to, or on the day work is required.

Do you charge VAT?
Yes, we charge VAT on all jobs

Do you have a minimum charge?
Yes, Our Minimum charge for Carpet and Upholstery Cleaning is £45 + vat
And for general cleaning it is £80 +vat

Can I get just my kitchen cleaned?
Yes, we tailor make our service to your requirements.
We will visit your home to clean your cooker if that is all you need, but we do have a minimum charge.
We itemise the costs for all cleaning tasks, each item has a price, and for example a separate price is given for the fridge, the windows, the bathroom, and the carpets
This allows you to get a full written estimate and then choose which items are most important, so you can stay within your budget.

Are you insured?
Yes, we carry £1million of public liability

How long would it take to clean a five-bedroom house top to bottom including carpets?
We aim to finish all jobs within 1 day, using more workers for larger jobs.

Do you work on weekends?
Yes, we work 7 days 24 hours.
If you prefer to be home when we work, we can start when you get home from work.
Also we can arrange to pick up keys if it is difficult for you to get time off work.

Do I need to stay in while you work?
All our workers are insured and fulltime representatives of Absolutely Spotless, to give you the assurance that you can leave us in your house and return to a sparkling clean home.

Do you do work at short notice?
Yes, We have several fully trained teams on call 24hours a day. Work can be arranged on the day of your call.

How many people can I expect to clean my 3 bedroom flat?
All our teams' work with a supervisor, the teams vary depending on the size and type of job. 2 or 3 workers and the supervisor would normally clean a typical 3 bedroom flat.
The supervisor is also responsible for confirming all prices for jobs.

How do I pay for the work?
For new clients our policy is payment on completion of the work.
If you become a regular client we can invoice you for the completed work.

Which areas do you cover?
We only cover London and Home Counties.

Do you do regular cleaning?
No, we recommend "Homeclean " who are also based in London,
Tel: 020 7383 4958